Credit Score Impact

If your hardship application is approved and your loan is restructured, it may be reported to credit bureaus as "restructured" rather than "in default."

Key points:

• A restructured status is significantly better than a default or NPA classification
• Your credit score may be temporarily impacted but will recover as you resume regular payments
• No negative reporting occurs while your application is under review
• If you resume full payments after the moratorium, your account returns to standard status
• ICICI Bank is required by RBI to report accurately — we cannot suppress credit reporting, but restructuring protects you from default classification

Agents must disclose this to the customer before obtaining consent to submit the hardship application. This is a regulatory requirement.