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Am I eligible?

Premises must be in NSW, and in our serviced areas.

Eligibility for Residential Customers in NSW:

  • A single dwelling in a fully-detached house
  • A single dwelling with common walls, e.g. row house, terrace house or villa unit
  • An apartment building containing 2 or more units each being a separate dwelling

Eligibility for Small Business Customers:

  • An ABN Holder
  • In a site entirely occupied by one business responsible for the electricity usage;
  • A commercial property where the energy usage is billed in the name of the business (i.e. not a residence); and
  • A “Small Customer” under National Energy Retail Law (NSW); and
  • has not aggregated its load at the Site with consumption at other Sites for the purposes of being treated as a Large Customer; or
  • is a customer of an Exempt Seller, and has an annual electricity consumption below the Upper Consumption Threshold for electricity.

Eligibility for Commercial Customers:

  • An ABN Holder
  • In a site entirely occupied by one business responsible for the electricity usage;
  • A commercial property where the energy usage is billed in the name of the business (i.e. not a residence)
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